Protecting our customers is at the heart of everything we do and protecting your information is no exception. This means that any cookies used on our sites will not contain personally identifiable information about you. However, we do use cookies on our websites to help make your visits more effective so we’d like to explain more about how and why we use them.

What Are Cookies?

Cookies are small text files that is sent by a web server to a web browser, and stored by the browser. These files generally contain an identifier that is sent back to the server each time the browser requests a page from the server.

Web servers can use cookies to identify and track users as they navigate different pages on a website to identify users returning to the website.

There are two types of cookies, “persistent” and “session” cookies. A persistent cookie is stored by the browser and will remain there until its expiry date, or it is deleted by the user before it has expired. A session cookie differs in that it is only present on the users machine until the browser is closed.

Vivo Cookies

When you visit our website you may notice some cookies that aren’t related to our site. If you go on to a page that contains embedded content, for example a YouTube video, you may be sent cookies from these websites. We have no control over the setting of these cookies, you would need to check the third-party websites for more information about their cookies and how to manage them.

To provide us with usage statistics we utilise Google Analytics which set three cookies. The information that we receive from the use of these cookies allow us to tailor our website and campaigns to ensure that we provide the best web experience for users.

The following is a list of the main cookies that are used by this website:

Cookie NamePartnerWhat the cookie is forExpiry
WICThese cookies are provided for convenience when a person comments on a post. They store the commenter’s details to save having to enter them again when making additional comments.1 year
__utmaGoogle AnalyticsThis cookie contains a unique ID and is typically written to the browser upon the first visit to our website from that web browser. If the cookie has been deleted by the user, and a page is requested from our website, a new cookie will be written with a different unique ID. This cookie is used to allow us to determine how many unique visitors we get to our website and is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security method.2 years
__utmbGoogle AnalyticsThis cookie is used to establish and continue a user session with this site. When a user views a page on our site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on this site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on the site for longer than 30 minutes.30 mins.
__utmzGoogle AnalyticsThis cookie stores the type of referral used by the user when coming to this website, whether a direct method, a referring link, a website search, or a campaign such as an email link or advert. It is used to to calculate search engine traffic, ad campaigns and page navigation within the site. This cookie is updated with each page view on this site.6 months
Cookie NamePartnerWhat the cookie is forExpiry

More Information

For more information as to how businesses use cookies and how to change the cookie settings on your browser, then visit the website.